Refund, Return & Shipping Policy

All Sales Are Final!

Refund Policy

We have a no-refund or exchange policy on all our glass art.

Return Policy

We do not accept returns for any reason.

Shipping Policy

We pack each piece very well so it takes 5-9 days on average to prepare your order for shipment. You should receive your art within 14-17 business days. Shipping is included for all art shipped within the USA.

For international shipping, please contact us before you order so we can quote you a shipping and handling fee.

We guarantee your order will arrive damage-free. Should anything arrive damaged, please take photos of the piece in the packaging and the damage in detail prior to making a claim. DO NOT THROW AWAY PACKING MATERIAL if there is damage to the artwork. FedEx may need to inspect the packing material to honor a damage claim.

If you have questions please contact us at info@moanaglass.com. Mahalo for your support!